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Hi, I am Dara,
Hi, I am Dara,
a Technology Specialist
a Technology Specialist
About me
With a background in technology support and a passion for helping others, I am a driven individual seeking opportunities to utilize my skills and grow in the field. I have experience as a Tech Specialist I for Kerman Unified School Distict, Technology Aide for the Central Unified School District and as a Sales Floor Team Member at Target, where I provided exceptional customer service and problem-solved complex technical issues.
I hold a Bachelor of Science in Business, with an option in management, from California State University, Fresno, where I was heavily involved in the Institute of Management Accountants Club. My experience in management, combined with my technical skills, make me a valuable asset to any organization in need of efficient and effective technology support.
Let's connect to discuss how my skills and experience can contribute to the success of your technology team.
Education
Education
California State University, Fresno 2018 - May 2022
Bachelor of Science Business Administration-Management Option
GPA: 3.03
Fresno City College - 2018
Pre-Business for transfer
2018 Spring Dean's List
GPA: 3.34
Central High School, Fresno 2007 - 2011
High School Diploma
Certificates
Certificates
Google IT Support Professional Certificate
Technical Support Fundamentals
Completed: 12/12/2022
American Red Cross
Adult and Pediatric First Aid/CPR/AED
Completed: 5/8/2021
Expires: 5/8/2023
Work Experience
Work Experience
Kerman Unified School District, Kerman CA
Technology Specialist I (Harvest Elementary School) July 2024 – Present
Assist in setting up technology for opening a new school site
Assist in setting up Window Desktop and Laptop
Set up Classroom Chromebook to be enroll with district google workspace
Help teachers transfer file from old school site PC to new school devices
Technology Specialist I (Liberty Elementary School) August 2023 - Present
Assist in organizing materials and setting up multi-media equipment
Assist with technology inventories and distribution to students and staff
Assist staff, teachers, and students in the use of technology
Perform repair on equipments
Installs computer software
Troubleshoot Network issues
Troubleshoots technology problems
Central Unified School District, Fresno CA
Technology Aide (Glacier Point Middle School) September 2020 - July 2023
Assist in organizing materials and setting up multi-media equipment
Assist with technology inventories and distribution to students and staff
Assist staff, teachers, and students in the use of technology
Installs computer software
Troubleshoots technology problems
The Island Waterpark, Fresno CA
Cash Office Supervisor 2018 - 2021
Oversee and delegate tasks to cash office team members
Audit all bookkeeping for accuracy
Investigate suspicious patterns for shrinkage
Troubleshoot computer cash register issues
Check POS operation prior to opening
Cash Office Clerk/ I.T. Support 2015 - 2017
Ensured cash flow in the business ran efficiently
Issued out cashier tills and returns accurately
Entered data into the computer
Assisted office clerical task
Revenue Shift Lead 2014
Assisted Supervisor in overseeing team members
Revenue Team Member 2013
Provided Great Customer Services
Cashiered for the ticket booth, gift shops, and concession stand
Target, Fresno CA 2014 - 2021
Sale Floor – General Merch Expert Team Member
Deliver excellent guest services
Replenish merchandise from the back room to the sale floor
Assist checkout lanes as needed
Train new Team Members
Raisin Hell Ranch, Madera CA Oct 2013
Actor
Portrayed various characters and performed scripted scenes to provide an interactive and frightening experience for guests.
Collaborated with a team of actors to maintain the overall atmosphere and flow of the haunted house.
Improvised and adapted to changing situations to enhance the guest experience.
Set up and operated special effects to create a more immersive and frightening experience for guests.
Interacted with guests professionally and respectfully.
Followed all safety protocols and guidelines.
Dollar General, Fresno CA 2012 - 2013
Sale Associate
Assisted customers with purchases and resolved any complaints or issues with products.
Operated cash registers, handled cash transactions, and balanced till at end of the shift.
Stocked shelves, faced products, and ensured the store was clean and organized.
Processed inventory, placed orders, and received shipments.
Trained new employees on store policies, procedures, and sales techniques.
Big Lots, Fresno CA 2011 - 2013
Sale Floor – General Merch Expert Team Member
Delivered high-quality customer service by promptly addressing inquiries and effectively resolving customer complaints.
Operated cash registers, handled cash transactions, and balanced till at end of the shift.
Assisted in stocking shelves, facing products, and maintaining store cleanliness and organization.
Assisted in processing inventory, receiving shipments, and placing orders.
Trained on and followed store policies and procedures.
Extracurricular Activities:
Extracurricular Activities:
Institute of Management Accountants - Fresno State - Student Chapter
2019 - 2022
Chapter President Fall 2019 - Spring 2020
Led weekly meetings, organized guest speaker events, and increased club membership engagement.
Collaborated with other student organizations to host joint events and provide networking opportunities for club members.
Represented the club at college events and community service activities.
Organize volunteering events with non-profit organizations.
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